Monday, October 23, 2017

Watching THIS great Video from Microsoft Virtual Academy on ITIL and modern DevOps - which is where many DBA operations reside.
Recommended
Description
How do you merge the movement of DevOps into your existing ITIL service management practices? Are they friends or enemies? Find out, in this practical and helpful look at DevOps.

Learn about how modern DevOps practices and techniques can be merged into (or blow up) an established and successful service management framework, so you can gain the best of both worlds from your development and operating environments. Plus, see how organizations select the services they intend to deliver to the business, how that selection plays into the other parts of the lifecycle, and a practical method of getting started.



1 | ​Modern IT – Introduction to DevOps and ITIL Lifecycle
Get an intro to the ITIL and DevOps frameworks and how they relate to each other. Gain a better understanding of why the frameworks exist and how they complement each other for organizational success.

2 | Modern IT – People-Culture and Team Dynamics
Look at the typical organizational structures and team dynamics in a DevOps transformation. Learn what to do and what not to do in creating an organization. See how an existing structure can be used.

3 | Modern IT – Service Strategy and Ideation
Explore the ways that IT organizations select the services to deliver to the business, how that selection plays into other parts of the lifecycle, and a practical method of getting started.

4 | Modern IT – Service Design and SDP
See how IT services are designed, documented, and transitioned to build. Walk through the creation of a backlog associated with a given IT service and how that backlog enters the dev process.

5 | Modern IT – Service Development
Get an overview of how the development process changes with DevOps, especially in relationship to leveraging a backlog, infrastructure as code, and testing practices.

6 | Modern IT – Service Transition
​See how DevOps changes the service transition patterns of traditional enterprise IT. Explore the origination of changes, the role of configuration management, and the impact of release management.

7 | Modern IT – Service Operations
Find out how DevOps accelerates the operational lifecycle and provides superior service. Learn how the entire business lifecycle can be served through an integrated ITIL + DevOps approach.

8 | Modern IT – Continuous Service Improvement
Get a framework for understanding how to invest in the future of IT. Focus on gathering feedback into a backlog, analyzing investments, and selecting a go-forward approach. ​ ​

Recommended Resources and Next Steps
Take this opportunity to dive deeper into these topics, at your own pace.



Learn



  • Learn typical organizational structures and team dynamics in a DevOps transformation.

  • Explore how organizations select the services they intend to deliver to the business.

  • Learn how DevOps accelerates the operational lifecycle and provides superior service to customers.

  • Gain an understanding of how to invest in the future of IT.

  • Hear an overview of how IT services are designed, documented, and transitioned to build.

  • Get an overview of how DevOps changes the service transition patterns of traditional enterprise IT.

  • See how the development process changes with DevOps.

  • Get an introduction to the ITIL and DevOps.

  • Explore ITIL.